The Professional Development Institute®
Harvard University Global System
Harvard® Planner Group
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Harvard® Road Maps: Innovation Template, Negotiation, Project & Risk Management, Responsibility Chart
Contact us: rsvp@eharvard.org 24/7 voicemail: +1-819-772-7777  or Toll free: 1-800-HARVARD  

Harvard® Planners and Tools
Return Policy

  1. Before returning your order:
    Please contact PDI at +1-819-772-7777 or 1-800-HARVARD to obtain a return code or complete the form below.

  2. No returned goods will be accepted without prior written authorization.

  3. Reason for return:
    • PDI error: a full refund including shipping fees incurred will be issued upon receipt of the package.
    • Client error: PDI will refund the value of the goods returned less shipping fees.

  4. All returns must be sent via governmental postal services (US Mail or Canada Post).
    Parcels returned by other services will be refused.

Please print the checklist before returning your order.

*Invoice Number:
Salutation:
*Surname: *First Name:
*Phone: *Email:
*Reason for returning this order:

Please type below to validate the form.

You will receive instructions via email to return your package:

International 
The Professional Development Institute® PDI Inc.
PDI Conference Campus & Harvard® Worldwide Order Center
Toll-free: USA and Canada: 1-800-HARVARD (1-800-427-8273). +1-819-772-7777
Monday through Thursday: 9 AM to 4:00 PM, EDT. Voicemail: 24 hours 7 days
Important: Sorry, all visits by appointment only. No walk-ins.
70 Technology Boulevard, Gatineau, QC J8Z 3H8 CANADA. 
We are 10-minute drive from downtown Ottawa (Parliament),
Canada's capital, near the magnificent Gatineau Federal Park.